FAQ

NeonOn signs are handcrafted by our qualified professional team. With low energy LED tube
and latest technology, we ensure you will receive a high-quality, long-lasting neon sign. Each
custom neon sign is made from sturdy acrylic backing instead of breakable glass. The
luminous glow comes from eco-friendly LED lights inside instead of gas/mercury.

LED Neon Flex is one of the most versatile commercial lighting products on the market
today. LED lighting products are smaller, lighter than old neon lighting. Moreover, this new
light source reduces power consumption while delivering significantly greater lighting.

All of our custom LED neon light signs are handmade from LED neon light tubes that are kid-
safe and both economical and ecologically friendly! Some great reasons to choose a custom
LED sign from us are:

Affordable - We keep our prices as low as possible while offering a high quality product.

24 Months Warranty - All of our indoor and outdoor signs come with a 24-month
manufacturer warranty covering faulty items.

Durable - We offer the latest neon flex technology which is stronger and lighter than vintage
style glass neon.

Energy Efficient - Our LED neon light signs are both economical and ecologically friendly,
with low energy consumption and 100,000+ hours lifespan.

Safe - Our bespoke neon signs are made from LED light tubes that do not get hot and contain
no breakable glass.

Easy to Install - All of the Custom Neon light signs come with pre-drilled holes for easy
hanging & wall mounting.

Low Maintenance - Custom Neon signs are very hard-wearing and easy to clean.

Lightweight - Our custom designed signs are lightweight and portable, making them perfect
as LED neon signs for weddings, events, home or business, or truly unique gift ideas.

Full Control - The remote control has an on/off switch and 10 brightness settings. Your neon
light sign can be set to flash with adjustable speeds.

1. LED neon lights are brighter than glass neon light fixtures. They provide uniform, dot-free
soft light that is dispersed evenly across your space.

2. LED neon lights are available in a number of colors like hot pink, red, yellow, lemon yellow, orange, blue, ice blue, green, purple, cool white, and warm white colors.

3. LED Neon Flex is flexible and easy to cut, bend, and shape; unlike glass neon, which
requires experience to produce, shape, and install.

4. LED Neon Flex is safe for the environment and the public as it contains no toxic materials
like mercury, which is found in glass neon.

5. LED Neon Flex has only normal AC voltage considerations and is safer when turning on/off
the light.

Neon Sign cost varies depending on sign size and design complexity. Our custom made neon
signs are very affordable with our factory price that others can not beat.

NeonOn is a neon sign manufacturer which have branches in Poland, Unite States and UK. We
can custom neon signs for you with factory price.

Yes, our neon signs are handmade with LED flex neon light, do not contain gas or mercury,
work with 12 Volt DC Power Supplies Adapters, no risk when the light turn on. There is no
glass in our neon signs. The LED Neon will not overheat and more energy efficient than
traditional glass neon signs.

We have a total of 25 colors to choose from. 11 of these are white when the sign is turned
off and colored when the sign is switched on. The remaining 10 colors come with a jacket
which is a cover that goes over the tube so that even when the sign is turned off it still shows
its color (just not as bright).

If you want to keep a certain color when the neon lights are off, you can choose orange,
baby pink, green, hot pink, blue, red, purple, lemon yellow, ice blue, yellow, warm white. If
you need a white jacket when the logo is off, we suggest you can choose white orange,
white yellow, white pink, white green, white blue, cold white, white red.

1. Neon Sign products that you ordered at NeonOn
2. Power supply and adapter
3. Wireless remote control & Dimmer (for LED light use)
4. Manufacturer's 24-month international warranty
5. Screw kit for installation for installation

When custom neon signs you can choose LED sign or Glass neon signs. With an LED sign you
can keep it on continuously for 50,000 hours. If they are damaged or have problems with the
transformer, you can replace them at a low cost, but when they have reached the end of
their useful life there is no way to replace them.

Glass Neon will be more appreciated than LEDs in this regard because they can last up to
75,000 hours and at the end of their life, you need to refill the gas (new Neon gas) to
continue using. This means that if properly maintained, Glass Neon can last for decades.

You can completely turn on custom neon signs 24/7. However, they will have a particular
service life and when they expire, you may not be able to replace them (for LEDs) or add new
Neon gas (For Glass Neon).

Customized neon signs don't need high voltage, so they don't generate much heat. They
glow because the neon gas inside is excited with an electric current. However, you can rest
assured that this process doesn't cause too much heat, so a custom neon light is a perfect
home decor item.

Neon is a very efficient form of lighting. The average cost of operating a neon sign 24 hours a day is around 20 cents a day, or less than the cost of running a 75-watt light. And because the sign doesn't get heated, leaving it on isn't a fire hazard.

Please contact us immediately if you receive damaged or defective custom neon light signs.
We will resend you the new product at no extra cost.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.